Need help with your order or have a question about one of our massage and skincare products? Please get in touch with our support team.
Our customer support is available everyday. Average answer time: 1-2 business days.
What massage and skincare products does ETTOUSSI offer?
ETTOUSSI offers a luxurious collection of spa and wellness products including:
Professional massage tools and accessories for deep tissue relief
Premium skincare formulations with natural and organic ingredients
Aromatherapy oils and essential oil blends for relaxation
Facial cleansers, serums, and moisturizers for all skin types
Body scrubs, masks, and treatment products for spa-quality care
All our products are thoughtfully crafted to bring the luxury spa experience to your home, combining traditional wellness wisdom with modern skincare science.
Are ETTOUSSI products suitable for sensitive skin?
Yes, ETTOUSSI products are formulated with sensitive skin in mind. Our skincare line features:
Hypoallergenic formulations free from harsh chemicals and artificial fragrances
Natural and organic ingredients sourced for their gentle yet effective properties
Dermatologist-tested products to ensure safety for all skin types
pH-balanced formulas that work harmoniously with your skin's natural barrier
We recommend performing a patch test before first use of any new skincare product. Our product descriptions clearly indicate which items are specifically designed for sensitive skin types.
How should I store and care for my ETTOUSSI products?
To maintain the quality and efficacy of your ETTOUSSI products:
Store skincare products in a cool, dry place away from direct sunlight
Keep essential oils and aromatherapy blends tightly sealed to preserve their potency
Clean massage tools after each use with gentle antibacterial soap
Check expiration dates and use products within recommended timeframes
Avoid contaminating products by using clean hands or applicators
Store opened products according to package instructions for maximum freshness
Proper storage ensures your ETTOUSSI products maintain their therapeutic benefits and luxury experience. For specific storage recommendations, refer to the care instructions included with each product.
Can I use ETTOUSSI massage tools for professional treatments?
Absolutely! Our massage tools are designed to meet both personal and professional standards:
Professional-grade materials that withstand frequent use and sanitization
Ergonomic designs that reduce therapist fatigue during extended sessions
Durable construction suitable for spa and clinic environments
Multiple intensity and pressure options to accommodate different client needs
Many licensed massage therapists and spa professionals choose ETTOUSSI tools for their reliability and effectiveness. Each product listing indicates its suitability for professional use and includes any relevant certifications or compliance information.
Do you offer returns or exchanges?
Yes! We stand behind the quality of our massage and skincare products. If your ETTOUSSI product qualifies for a return, we will process a refund or exchange once we receive and inspect the returned item. Refunds typically take 3-5 business days to reflect on your original payment method. For complete details on our return policy, please visit our Return and Refund Policy page.
Please note: For hygiene reasons, opened skincare products and personal massage tools may have different return conditions. Contact our support team for specific guidance.
ETTOUSSI - Disclaimer
Disclaimer:
The information and products provided on this website are for general informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this website have not been evaluated by any medical authority or regulatory body. Always consult with a qualified healthcare professional before starting any new health or wellness product.
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